Frequently Asked Questions
If you have more questions, schedule a free 15-min phone call! We are happy to answer questions regarding our practice and approach to care.
FAQs
Who is a typical Redefined client?
Any woman in mid-life (30-60 ish) who wants to take control of her own health! Patients vary in complexity and health goals. We help women with metabolic and hormonal issues, as well as complex chronic disease such as autoimmune disease, diabetes, hypertension, high cholesterol, heart disease, arthritis, ulcerative colitis, depression and anxiety (to name a few) to approach their concerns with the goal of healing from the inside out. We collaborate with the your primary care physician and specialists before discontinuing medications.
We also assist women who are otherwise healthy, but just “don’t feel right”. These clients may have seen multiple doctors, and their labs are all "normal", however they are still plagued with fatigue, insomnia, mood disorders, brain fog etc. We use our advanced diagnostic testing to get to the underlying cause of these issues.
What is functional medicine and how is it different?
Functional Medicine is a different approach to patient care. The foundational concepts of Functional Medicine focus on the patient's:
- life experiences
- genetic factors
- lifestyle factors
- goals
Creating a complete picture--rather than focusing on a body system.
Key labs are utilized and values are evaluated for patterns and trends, not simply out of range values. With this approach, providers and patients work as a team. The goal is to create plans that support not only eliminating bothersome symptoms, but also optimal health and living life to its fullest.
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Do you work with insurance?
To allow the most flexibility and freedom in choosing what is best with our clients, we elect not to opt-in to insurance carriers. We find most of our clients come to us after they have exhausted the avenues insurance will cover. We do offer Superbills you can submit to insurance for out-of-network reimbursement or to be applied towards your deductible where possible.
The superbill is a detailed medical receipt that contains procedure codes, diagnosis codes, and the fees charged for your office visit. We cannot guarantee what reimbursement, if any, you may receive. We do not submit claims or call insurance companies directly. This is the responsibility of the patient.
We do not participate with Medicare, nor do we bill Medicare for any services rendered. A patient can NOT submit superbills to Medicare for possible reimbursement.
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What do treatments entail?
Our treatment focuses on lifestyle intervention. We focus on nutrition, exercise, sleep, stress reduction and optimization of relationships. Herbals and nutraceuticals/supplements may be prescribed to help support your body, based on personalized needs. Prescription medication may be prescribed as well, depending on disease and symptom severity and patient's preferences. This truly whole-person approach is. at the center, directed by the patient’s goals and preferences; within context of safety and efficacy for the health concerns being addressed. A trusting relationship between patient and clinicians is paramount and an extremely valuable tool available to promote health and healing. Time is spent cultivating this relationship to build mutual trust and respect.
FAQs
What forms of payment do you accept?
You may pay by credit card, FSA/HSA card or debit card.
Are you my primary physician?
You are required to have a primary care physician. Our practice offers focused care and does not function as your primary care physician. You must have a primary care physician for yearly physicals, wellness visits and for after-hours or urgent care purposes. We cannot respond to urgent requests of any sort, including messages or phone calls, you must have a primary care doctor for this purpose.
Do I have to buy a package?
No. Mid-life health typically does not occur overnight and we know it does not resolve overnight. Our clients find they receive the most support for the best value through a package. Often they comment that it helps them achieve their goals faster. We do offer individual visit pricing, please contact our office for more information.
Do I have to see you in-person?
Initial assessment visits with our medical providers are in-person in our Duluth, office. This allows us the opportunity to meet and to do a thorough physical exam. All of our coaching teams and dietician appointments are virtual and many offer after business-hours appointments.
Many follow-up appointments with all providers can also be done virtually.